Scholtes, Peter R..
The team handbook: how to use teams to improve quality /
Peter R. Scholtes, Brian L. Joiner, Barbara J. Streibel 
. - 3rd edition 
. - Madison : Öriel,  2003 
. - ненумер. паг.  ill.  23 cm. 
<br/><label>  ISBN: </label>1-884731-26-0