Miller, William 1955-.
Proactive selling: control the process--win the sale /
William "Skip" Miller ; American Management Association 
. - New York : AMACOM,  2003 
. - xii, 244 p.  tab., schem.  23 cm. 
<br/><label>  ISBN: </label>13 : 978-0-8144-0764-6 10 : 0-8144-0764-1