Kaplan, Robert S..
The strategy-focused organization: how balanced scorecard companies thrive in the new business environment /
Robert S. Kaplan, David P. Norton
. - Boston : Harvard Business School Press, 2001
. - x, 400 p. tab., schem. 24 cm.
13 : 978-1-57851-250-8 10 : 1-57851-250-6