The balanced scorecard
Kaplan, Robert S..
The balanced scorecard: translating strategy into action /
Robert S. Kaplan, David P. Norton
. - Boston : Harvard Business School Press, 1996
. - xi, 322 p. schem. 24 cm.
13 : 978-0-87584-651-4 10 : 0-87584-651-3
13 : 978-0-87584-651-4 10 : 0-87584-651-3